Customer Service Commitment
IDWD employees must provide premier customer service to ensure Indiana’s economic climate grows and remains strong, providing Hoosiers opportunities and resources needed to advance. The agency is committed to achieving exceptional levels of customer service.
Customer Service Vision:
Exceptional customer service is our attitude, not just our process.
Pledge for Personal Responsibility:
Professional & Respectful
Patient & Attentive
Knowledgeable
Providing Services that are:
Helpful & Informative
Open to individual needs
Timely & Accurate
For more information about this commitment or to comment on a customer experience, please email: DWDCustomerSatisfact@dwd.in.gov
Stay Connected
You are leaving the IN.gov website. By clicking OK, you will be taken to a website that is not affiliated with the State of Indiana and may have different privacy and security policies. The State of Indiana is not responsible for, and does not endorse, guarantee, or monitor content, availability, viewpoints, products, or services that are offered or expressed on this non IN.gov portal website.
Top FAQsI Want To...
- How do I find out the status of my unemployment check?
- How do I file for unemployment?
- Where can I find unemployment insurance information for employers?
- Where can I report unemployment insurance benefit fraud?
- Do I need to post labor posters in the work place if I only have One (1) employee?
- What kind of resources are available for a job seeker?
To get the Hot Jobs for Today
widget on your site, click here.
